PRIVACY POLICY
Last updated: May 9th, 2026
1. Introduction
This Privacy Policy explains how Hurtun Games ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you connect to our Minecraft: Bedrock Edition server and visit our website. By using our services, you consent to the practices described in this policy.
2. Information We Collect
Information You Provide:
- Account Data: Xbox Live Gamertag/username, account preferences, and profile information.
- Purchase Data: Transaction history, purchased cosmetics, ranks, and virtual items.
- Communication Data: Messages sent through our Discord server or in-game chat (if stored).
Automatically Collected Data:
- Technical Data: IP address, connection timestamp, device type (mobile/console/PC), and network information.
- Gameplay Data: Play time, game mode usage, match statistics, and cosmetic usage.
- Performance Data: Latency, connection quality, and server interaction logs.
3. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To provide and maintain our Minecraft server, process gameplay, and deliver purchased items.
- Account Management: To manage your account, track purchases, and provide customer support.
- Server Security: To detect and prevent cheating, hacking, and other violations of our Terms of Service.
- Improvement: To analyze server performance, identify issues, and improve user experience.
- Communication: To notify you of server updates, maintenance, events, and respond to inquiries.
- Enforcement: To investigate violations, enforce rules, and take appropriate action against harmful users.
4. Data Retention
- We retain gameplay data and technical logs as long as necessary to provide our services and for security purposes.
- Account data is retained until you request deletion or your account is terminated.
- Purchase history may be retained for record-keeping purposes.
- IP addresses and connection logs may be retained for up to 12 months for security and fraud prevention.
5. Data Protection & Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure server infrastructure with access controls.
- Encryption of sensitive data where applicable.
- Regular security audits and monitoring.
- Staff training on data protection procedures.
While we strive to protect your data, no method of electronic transmission is 100% secure. We cannot guarantee absolute security.
6. Cookies & Tracking Technologies
Our website uses essential cookies for basic functionality. We do not use:
- Advertising cookies or targeted advertising.
- Behavioral tracking or cross-site profiling.
- Third-party tracking pixels.
Essential cookies may be used for session management and basic site functionality.
7. Third-Party Services
- Discord: Our community platform. Review Discord's rules for their data practices.
- Payment Processors: If you make purchases, payment data is processed by third-party providers (we do not store payment details).
- Analytics: We may use anonymized analytics to understand server usage patterns.
We do not sell, trade, or rent your personal information to third parties.
8. Children's Privacy (COPPA Compliance)
We are committed to complying with the Children's Online Privacy Protection Act (COPPA):
- Our service is not intended for children under 13 years of age.
- We do not knowingly collect personal information from children under 13.
- If we become aware that we have collected data from a child under 13, we will promptly delete it.
- Parents or guardians of users under 18 can contact us to review, modify, or delete their child's data.
9. Your Rights
You may request to correct or delete your personal data at any time via our Discord. We do not provide data exports or "portability" reports. Requests will be handled as time permits.
10. User-Generated Content
When you create builds, structures, or other content on our server:
- You retain ownership of your creations.
- You grant us a perpetual, non-exclusive license to use, display, and modify your content for server purposes.
- We may use screenshots or recordings of gameplay for promotional purposes.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
- Posting the updated policy on this page.
- Updating the "Last updated" date.
- Providing notice through our Discord or in-game.
Your continued use after changes constitutes acceptance of the updated policy.
12. Contact Information
For questions about this Privacy Policy, data protection, or to exercise your rights, please contact us through our Discord server.